Prestige Maintenance USA Data Breach
NOTICE: If you received a NOTICE OF DATA BREACH letter from Prestige Maintenance USA, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.
On July 22, 2025, Prestige Maintenance USA (“Prestige”), a commercial facilities-services provider based in Plano, Texas, reported a significant cybersecurity incident (the “Data Breach”) to the Attorneys General’s Offices in both Maine and California. The company detected unusual activity on January 17, 2025, prompting an immediate investigation. The investigation confirmed that certain sensitive information was exfiltrated during the Data Breach, and roughly 65,452 individuals were affected .
Recently, Prestige has begun sending data breach notification letters to affected individuals. Notification letters include a complimentary offer of credit monitoring and identity protection services through IDX. If you received a data breach notification letter from Prestige, it indicates that your information was affected by the Data Breach.
Founded in 1976 and headquartered in Plano, Texas, Prestige Maintenance USA provides commercial cleaning and facilities maintenance services across multiple states, serving healthcare, retail, logistics, education, and corporate clients. The company employs over 1,000 staff and operates regional offices nationwide. Approximately, Prestige generates $481.6 million in annual revenue.
WHAT INFORMATION IS INVOLVED IN THE PRESTIGE MAINTENANCE USA DATA BREACH?
Pristige has not yet disclosed the specific types of information that were compromised. However, based on other similar breaches, the following types of information may have been involved:
- Full names,
- Dates of birth,
- Social Security numbers,
- Addresses,
- Government ID numbers,
- Medical information,
- Financial account information.
This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity.
Personal medical information (a specific type of PII) is referred to as Protected Health Information (“PHI”). It is protected under both state and federal law. Healthcare providers and other businesses who handle PHI are required to protect that information. Like stolen PII, stolen PHI can be used by identity thieves to engage in fraudulent activity using your identity. Quite often, PII and PHI are used in conjunction by hackers.
The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible.
California offers extra protections and legal rights to its residents through the California Consumer Privacy Act (“CCPA”).