Posted on behalf of Arnold Law Firm
on August 26, 2025 in Data Breach
Updated on August 27, 2025
On August 25, 2025, Healthcare Services Group, Inc. (“HSG”), reported a significant cybersecurity incident (the “Data Breach”) to the Maine Attorney General’s Office. The Data Breach occurred when an unauthorized actor gained access to HSG’s computer systems between September 27 and October 3, 2024, with the incident first detected on October 7, 2024. HSG engaged third-party cybersecurity specialists and continued reviewing the contents of the impacted files. By June 3, 2025, HSG confirmed that personal and protected health information may have been accessed and obtained. Approximately, 624,496 people have been affected by the Data Breach.
Recently, HSG has begun sending data breach notification letters to those affected and is offering complimentary identity protection and credit monitoring services. If you received a Data Breach notification letter from HSG, it confirms that your information was potentially impacted.
Headquartered in Bensalem, Pennsylvania, Healthcare Services Group, Inc. provides environmental, laundry, dining, and nutritional support services to more than 3,000 hospitals and healthcare facilities across 48 U.S. states. Founded in 1976, the company employs over 45,000 staff members, making it a prominent service provider in the healthcare support industry.
The following types of information may have been compromised in the Data Breach:
This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity.
Personal medical information (a specific type of PII) is referred to as Protected Health Information (“PHI”). It is protected under both state and federal law. Healthcare providers and other businesses who handle PHI are required to protect that information. Like stolen PII, stolen PHI can be used by identity thieves to engage in fraudulent activity using your identity. Quite often, PII and PHI are used in conjunction by hackers.
The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible.
California offers extra protections and legal rights to its residents through the California Consumer Privacy Act (“CCPA”).
NOTICE: If you received a NOTICE OF DATA BREACH letter from Healthcare Services Group, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation here.
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