Call Us

Pingora Loan Servicing LLC Data Breach

Posted on behalf of Arnold Law Firm on April 12, 2022 in Data Breach
Updated on October 18, 2022

NOTICE: This blog is for historical context only. The Arnold Law Firm is no longer accepting new clients for this data breach action.

Data Breach Unauthorized HackerIn December 2021, Pingora Loan Servicing, LLC (“Pingora”) discovered that an unauthorized third party obtained access to Pingora’s servers and the files on those servers.  Between October 27, 2021, and December 7, 2021, the unauthorized third party used that access to view customer information and access private personally identifiable information.

Pingora is a mortgage service and specialized asset management company in the United States and is located in Denver, Colorado.  It services mortgages and invests in new production performing mortgage servicing right (“MSR”) portfolios.  Pingora has approximately 29 employees.  In total, the data of at least hundreds of thousands of individuals were compromised in the breach. If you received a data breach incident letter from Pingora Loan Servicing, LLC, you were impacted by the breach.

WHAT INFORMATION IS INVOLVED?

According to Pingora, the following information was exposed:

  • Social Security numbers
  • Names
  • Addresses
  • Loan Numbers
  • “information provided in connection with a loan application, loan modification, or other items regarding loan servicing.”

This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity.

Pingora is offering 12 months of free Identity Monitoring. The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible. California offers extra protections and legal rights to its residents through the California Consumer Privacy Act.

NOTICE: If you received a NOTICE OF DATA BREACH letter from Pingora Loan Servicing, LLC, submit a confidential Case Evaluation form here.