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Hillcrest Convalescent Center Data Breach

Posted on behalf of Arnold Law Firm on March 21, 2025 in Data Breach

NOTICE: If you received a NOTICE OF DATA BREACH letter from Hillcrest Convalescent Center, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.

​On March 4, 2025, Hillcrest Convalescent Center, Inc. (“Hillcrest”) reported a significant cybersecurity incident to the Department of Health & Human Services Office of Civil Rights (“HHS”). According to its report, Hillcrest detected suspicious activity on June 27, 2024. A subsequent investigation confirmed that an unauthorized third party had accessed and acquired electronic documents from Hillcrest’s network. ​

Recently, on or about March 2, 2025, Hillcrest began sending data breach notification letters to those affected by the data breach. Included in its data breach notification letters is an offer of complimentary credit monitoring and identity theft protection services for impacted individuals. ​

According to Hillcrest’s report, approximately 106,194 individuals were impacted by the data breach. As the announcement was made only recently, Hillcrest has not yet disclosed additional details. If you received a data breach notification letter from Hillcrest, it indicates that you were affected by the data breach. ​

Founded in 1951, Hillcrest Convalescent Center is a senior care organization based in Durham, North Carolina. It offers a wide array of services, including short-term inpatient rehabilitation, long-term skilled nursing care, assisted living, outpatient physical therapy, and home health care. With approximately 423 employees, the facility has been serving the community for over seven decades.

WHAT INFORMATION IS INVOLVED IN THE HILLCREST CONVALESCENT CENTER DATA BREACH?

The type of compromised information potentially included:

  • Name
  • Address
  • Date of Birth
  • Social Security numbers 
  • Medical information, including: 
    • Patient data 
    • Treatment information
    • Health insurance information
    • Healthcare provider information. 

This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity. 

Personal medical information (a specific type of PII) is referred to as Protected Health Information (“PHI”). It is protected under both state and federal law. Healthcare providers and other businesses who handle PHI are required to protect that information. Like stolen PII, stolen PHI can be used by identity thieves to engage in fraudulent activity using your identity. Quite often, PII and PHI are used in conjunction by hackers.

The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible. 

NOTICE: If you received a NOTICE OF DATA BREACH letter from Hillcrest Convalescent Center, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.