Call Us

Alvaria, Inc. Data Breach

Posted on behalf of Arnold Law Firm on May 8, 2023 in Data Breach
Updated on October 6, 2025

NOTICE: If you received a NOTICE OF DATA BREACH letter from Alvaria, Inc., contact the Arnold Law Firm at 916-777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.

Alvaria data breach On or about April 26, 2023, Alvaria, Inc. sent a Notice of Data Breach Letter (“Breach Letter”) via mail to victims of the Alvaria, Inc. data breach informing them that their personal information, Personally Identifiable Information (“PII”), was obtained by hackers during a sophisticated ransomware attack (“data breach”) that took place on or around March 9, 2023.

On April 26, 2023, Alvaria, Inc. stated that “it was the victim of a sophisticated ransomware attack on a portion of our customer environment that maintained some of our customers’ workforce management and/or outbound dialer data.” Alvaria, Inc. conducted a review, and they determined that “on March 9, 2023, the unauthorized actor obtained access to and procured some data associated with Carrington Mortgage Services, LLC” which may have contained “personal information.” As a result of the data breach, hackers obtained from victims their names, mailing addresses, telephone numbers, loan numbers, current loan balances, and the last four digits of their Social Security numbers.

Alvaria, Inc. is a business software company based in Westford, Massachusetts that provides many services including “delivering optimized customer experience and workforce engagement software and cloud services technology solutions.” Alvaria, Inc. employs more than 2,000 people and generates approximately $423 million in annual revenue.

Specific numbers are not yet known, but it is likely tens, if not hundreds, of thousands of people throughout California and the United States were exposed. If you received a Breach Letter from

Alvaria, Inc., then you were impacted by the data breach.

Alvaria, Inc. has offered victims of the data breach two years of free theft protection services as a precaution.

WHAT INFORMATION IS INVOLVED?

According to Alvaria, Inc., the following information was exposed:

  • First and Last Name
  • Mailing Address
  • Telephone Number
  • Loan Number
  • Current Loan Balance
  • Last Four Digits of Social Security Number

This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity.

The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible. California offers extra protections and legal rights to its residents through the California Consumer Privacy Act (“CCPA”).

NOTICE: If you received a NOTICE OF DATA BREACH letter from Alvaria, Inc., contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.