Connex Credit Union Data Breach

NOTICE: If you received a NOTICE OF DATA BREACH letter from Connex Credit Union, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.

​​​​​​​​Around August 8, 2025, Connex Credit Union (“Connex”) reported a significant cybersecurity incident to the Attorneys General’s Offices in Maine and California. The incident occurred when cybercriminals gained unauthorized access to Connex’s systems between June 2 and June 3, 2025 ( “Data Breach”). An internal investigation concluded on July 27, 2025, revealing that approximately 172,000 individuals across the U.S. have been impacted. 

On or about August 7, 2025, Connex began to mail notification letters to impacted individuals. These letters include an offer of 12 months complimentary credit monitoring and identity theft restoration through Cyberscout. If you received a data breach notification letter from Connex, it confirms that your information was affected by this Data Breach.

Founded in 1940 and headquartered in North Haven, Connecticut, Connex Credit Union is a member-owned, not-for-profit financial cooperative. The credit union serves over 70,000 members, operates eight branches across New Haven, Hartford, Middlesex, and Fairfield counties, and manages over $1 billion in assets. Services include checking and savings accounts, credit cards, loans, insurance, and online/mobile banking. 

WHAT INFORMATION IS INVOLVED IN THE CONNEX CREDIT UNION DATA BREACH?

According to Connex, the following information was compromised during the Data Breach: 

• Full names
• Account numbers,
• Debit card information,
• Social Security numbers,
• and/or other government ID information.

This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity. 

The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible. 

California offers extra protections and legal rights to its residents through the California Consumer Privacy Act (“CCPA”).

NOTICE: If you received a NOTICE OF DATA BREACH letter from Connex Credit Union, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.