Posted on behalf of Arnold Law Firm
on June 4, 2021 in Data Breach
Updated on September 1, 2025
NOTICE: If you received a NOTICE OF DATA BREACH from Insurance Technologies Corporation and you reside in California, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options.
On April 29, 2021, Insurance Technologies Corporation (“ITC”) reported to the California Attorney General’s office that on February 27, 2021 an unauthorized third party gained access to ITC’s AgencyMatrix application and acquired certain personal information that was stored in that application.
ITC provides a multitude of insurance brokers with technology solutions including a software application called AgencyMatrix, which offers a cloud-based agency management system that allows brokers to manage their business.
According to the notification letter, ITC investigated the issue and was able to contain the incident on March 4, 2021. ITC states that they immediately reset passwords to the AgencyMatrix applications.
On March 30, 2021, ITC began to identify individuals whose personal information was acquired by unauthorized persons from the AgencyMatrix application. ITC has reported to several state Attorneys General that at least 1,696,454 individuals were identified as having their personal information accessed as a result of this data breach.
Headquartered in Carrollton, Texas, ITC is a provider of agency management software, comparative rating and quoting tools, and marketing automation solutions. ITC helps independent insurance agents attempt to improve efficiency. ITC serves more than 9,000 agencies and 250 insurance carriers.
In February 2020, ITC purchased Agency Matrix, LLC, a Georgia-based technology company providing management system products to the insurance industry and small business owners around the country. Agency Matrix’s product offerings include its agency management system, insurance agency websites, document management, and a virtual employee.
NOTICE: If you received a NOTICE OF DATA BREACH from Insurance Technologies Corporation and you reside in California, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options.
So far, ITC has publicly reported the following insurance broker customers and their corresponding insureds as having been affected by this data breach:
Insurance Broker | Number of California Residents Affected |
ASAP Auto Insurance Services |
13493 |
Saferoad Insurance Services, Inc. |
11849 |
ORTIZ & ASSOCIATES |
11499 |
Payless Auto Insurance Broker Inc |
9611 |
SkyBlue Insurance Agency, Inc. |
9319 |
BeeInsured Insurance Services |
8405 |
Best Formula Insurance Services |
7699 |
KWRW, Inc. DBA Mountain Pacific Insurance Services |
6535 |
BAJA Insurance Services. |
5720 |
Metrowide Insurance Services |
3681 |
Supreme Choice Insurance Solutions |
3598 |
Insurance On the Go Services, Inc |
3533 |
Chico Creek Insurance |
3444 |
Hometown Insurance Services, Inc |
3314 |
Bristol bay |
2305 |
Western Choice Insurance Services |
2293 |
D Star Insurance Agency Inc |
2248 |
Clock Insurance & Financial Solutions |
1636 |
BROTHERS INSURANCE SERVICES |
1520 |
EDCAS INSURANCE SERV |
1452 |
First Rate Insurance Services |
1405 |
ABOVE ALL INSURANCE AGENCY, INC. |
1329 |
Staci Pappazi Insurance |
1136 |
Liberty One Insurance Services |
1095 |
MTN Insurance Services |
1004 |
R.H. INSURANCE SERVICES |
994 |
Daniel Insurance Agency Inc |
911 |
Vitalis Insurance Agency |
838 |
Goldamity Insurance Service |
817 |
Builders Direct Insurance Services, LLC. |
756 |
CONSTRUCTION PRO’S INSURANCE SERVICES |
705 |
McLaren and Associates |
679 |
Citywide United Insurance Services |
642 |
Simple Way Insurance Services INC |
611 |
Duabba Insurance Agency |
593 |
KHL Financial & Insurance Services, Inc |
590 |
Precision Promotional and Insurance Solutions, LLC |
506 |
Insurance Broker | Number of Iowa Residents Affected |
Friday Insurance Agency, Inc. |
658 |
NOTICE: If you received a NOTICE OF DATA BREACH from Insurance Technologies Corporation and you reside in California, contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options.
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