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Faneuil Inc. Data Breach

Posted on behalf of Arnold Law Firm on May 20, 2022 in Data Breach
Updated on October 29, 2025

NOTICE: If you are a California resident and received a NOTICE OF DATA BREACH letter from Faneuil, Inc., contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.

In February 2022, Faneuil reported that, on August 18, 2021, the company was the target of a ransomware attack where unauthorized parties accessed and encrypted certain files on its network.  Faneuil engaged with the criminal hackers and paid them a ransom in exchange for their promise to destroy the obtained data.  Faneuil, apparently, trusts these criminals to keep their word that they will not release your private information.

Faneuil is a business solutions company focusing on providing corporate clients with a range of services, focusing on how a business interacts with its customer base. Among other things, Faneuil handles customer service and technical support on behalf of its clients and currently employs approximately 5,500 people. The company is based in Hampton, Virginia.

WHAT INFORMATION IS INVOLVED?

According to Christie, the following information was exposed:

  • Social Security numbers
  • Names
  • Addresses
  • Email addresses
  • Telephone numbers

This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity.

The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible. California offers extra protection and legal rights to its residents through the California Consumer Privacy Act.

NOTICE: If you are a California resident and received a NOTICE OF DATA BREACH letter from Faneuil contact the Arnold Law Firm at (916) 777-7777 to discuss your legal options, or submit a confidential Case Evaluation form here.