If you have downloaded, installed and opened the Zoom application, your privacy may have been violated. Contact the Arnold Law Firm at (916) 777-7777.
You have probably heard of Zoom. Zoom Video Communications is a leading provider of video conferencing services that have recently become immensely popular throughout the United States with the onset of COVID-19 shelter-in-place mandates. Housebound consumers have flocked to Zoom and other web conferencing vendors, as a means of maintaining a sense of closeness with friends and loved ones and conducting business while following social distance measures.
However, on March 26, 2020, journalist Joseph Cox published a report suggesting otherwise. The report documents unauthorized disclosure of user personal information to Facebook. The unauthorized information includes the users’ mobile operating system (OS) type and version, the device time zone, the device model and the device’s unique advertising identifier. The unique advertising identifier allows companies to target the user with advertisements.
Zoom sends this unauthorized information to Facebook when a user installs, and each time a user opens, the application. This information is sent to Facebook by Zoom regardless of whether the user has an account with Facebook.
On March 27, 2020, Zoom admitted in a public blog entry that the Zoom App was sending personal information to Facebook upon installation and each open and close of the Zoom App. They further admitted that no adequate notice was provided to users for these unauthorized disclosures.
Also on March 27, 2020, Zoom released a new version of the Zoom App which claims to no longer send unauthorized personal information of its users to Facebook.
However, Zoom appears to have not blocked prior versions of the Zoom App from operating. Unless users happen to update their Zoom app, they will continue to unknowingly send unauthorized personal information to Facebook and perhaps other third parties.
Zoom has not offered to remedy the unauthorized disclosures made to date. Zoom has not ensured that Facebook or other third parties have deleted personal information received from Zoom without adequate notice or authorization by Zoom’s users.
If you have downloaded, installed and opened the Zoom application, you may have incurred unauthorized use of your personal information. The Arnold Law Firm is currently investigating this apparent violation of California’s consumer protection laws.
Contact us at (916) 777-7777 to discuss your situation and possible legal options.
With personal injury cases, success is defined by more than the number of dollars awarded at settlement. Our clients come to us not just bearing physical and financial trauma, but emotional and situational scars, as well. As the legal process evolves, relationships are built with our clients that typically last for a lifetime. Sometimes, that […]Learn More
On November 8, 2018, Anna* and her family fled their home in response to the Camp Fire mandatory evacuation. The massive fire destroyed more than 18,000 homes, displacing 50,000 residents in the town of Paradise, California, and surrounding areas. They didn’t have friends or relatives in neighboring cities to stay with and soon discovered that […]Learn More
On a warm August evening, Ray G. and his family were driving home from a school sporting event. As his Ford F250 pickup traveled through an intersection on Washington Blvd in Roseville, California, a Toyota Corolla compact sedan ran the red light and slammed into the driver’s side of Ray’s truck. The driver of the […]Learn More
Kimberly and Brian, both established professionals in Sacramento, were excited about moving into a charming yellow house in one of the best neighborhoods in the area. They had agreed to a lease-to-own arrangement that allocated $3,500 per month toward rent and an additional $2,000 per month toward a refundable deposit for the potential purchase of […]Learn More
Matthew B. contacted the Arnold Law Firm after consulting with multiple attorneys in the Sacramento area, including another major personal injury firm and an attorney specializing in motorcycle accidents. His case was rejected by other attorneys due to complexity with liability. As the rider in a car vs. motorcycle collision, Matthew suffered significant injuries to […]Learn More
Mr. E was on his way to work one very ordinary fall morning when an inattentive driver ran a red light, collided with his vehicle, and changed his life forever. In that moment, although he didn’t realize it at the time, a chain of events was set into motion that affected every aspect of his […]Learn More