Lakeview Loan Servicing LLC Data Breach

NOTICE: This blog is for historical context only. The Arnold Law Firm is no longer accepting new clients for this data breach action.

server room with shiny floorIn December 2021, Lakeview Loan Servicing, LLC (“Lakeview”) discovered that an unauthorized third party obtained access to Lakeview’s servers and the files on those servers. Between October 27, 2021 and December 7, 2021 the unauthorized third party used that access to view customer information and access private personally identifiable information.

Lakeview is the fourth-largest mortgage service company in the United States and is located in Coral Gables, Florida. It services mortgages, holds escrow, and provides customer service for over 1.5 million homeowners. Lakeview has approximately 550 employees. In total, the data of 2,537,261 individuals was compromised in the breach. If you received a data breach incident letter from Lakeview Loan Servicing, LLC, you were impacted by the breach.


According to Lakeview, the following information was exposed:

  • Social Security numbers
  • Names
  • Addresses
  • Loan Numbers
  • “information provided in connection with a loan application, loan modification, or other items regarding loan servicing.”

This information is called your Personally Identifiable Information (“PII”). It tells others about you and is considered part of your identity. Businesses are required to secure this information or risk facing statutory penalties, among other legal penalties. Stolen PII can be used by identity thieves to engage in fraudulent activity using your identity.

Lakeview is offering 12 months of free Identity Monitoring. The best way to protect yourself after a data breach is to sign up for credit and identity protection services as soon as possible. California offers extra protections and legal rights to its residents through the California Consumer Privacy Act.

NOTICE: If you received a NOTICE OF DATA BREACH letter from Lakeview Loan Servicing, LLC, submit a confidential Case Evaluation form here.