Hugo was born in Cuernavaca, the capital of Morelos, Mexico. When he was just a year old, his family moved to San Diego, California, where he grew up with his four siblings.
Mr. Flores-Nava worked as a medical coder and physician liaison at a San Diego hospital. He later managed a medical coding firm, overseeing day-to-day operations and client relations. After several years, Hugo relocated to Los Angeles, where he worked at a personal injury law firm in Beverly Hills as their sole records clerk. His records management duties required that he collaborate with the firm’s case managers, liens administrator, and demand writer. His knowledge in medical coding helped audit and validate billing records.
In 2018, Hugo moved further north to Sacramento. He joined the Arnold Law Firm as the first male receptionist, later becoming a pre-litigation assistant, and then moved into a Case Management position. His experience with computer software allowed Hugo to become the administrator for the firm’s case management program. Hugo is constantly working on improving automation and workflows. He is currently part of the leadership team and is growing his skills by assisting Sue McManus with office administration.
Mr. Flores-Nava likes to explore Sacramento with his partner and their three puppies during his time off. He enjoys hiking, watching sports, dancing, great brunch, and tackling any do-it-yourself project.